Shipping policy
Shipping Policy
Last Updated: September 11, 2026
Thank you for shopping with Vendora Mart. We are committed to delivering your orders safely and as quickly as possible. Please read the following shipping policy for information about order processing, delivery, and shipping charges.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, promotions, holidays, or periods of high order volume, processing times may be slightly longer.
Shipping & Delivery
We currently offer shipping within Pakistan.
Estimated delivery times after your order has been processed are:
- Major cities: 2–5 business days
- Other areas: 3–7 business days
Delivery times are estimates and may vary depending on the destination, courier service, weather conditions, public holidays, or other circumstances beyond our control..
Shipping Charges
Shipping charges are calculated according to your order and delivery location and will be displayed at checkout before you complete your purchase.
If we offer a free-shipping promotion, the applicable terms will be displayed on our website or at checkout.
Order Tracking
When available, tracking information will be provided once your order has been shipped.
Please allow up to 24–48 hours for tracking information to become active in the courier's system.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate delivery address and contact number when placing an order.
If incorrect or incomplete information is provided, delivery may be delayed or the package may be returned to us. Additional shipping charges may apply if the order needs to be shipped again.
If you notice an error in your shipping information, please contact us as soon as possible at vendormart8@gmail.com. We cannot guarantee that changes can be made after an order has been processed or shipped.
Delayed or Lost Orders
If your order does not arrive within the estimated delivery period, please contact us at vendormart8@gmail.com with your order number.
We will work with the relevant courier service to investigate the status of your shipment and assist you with the available resolution.
Once the courier confirms that an order has been delivered to the provided address, Vendora Mart cannot be held responsible for packages that are subsequently lost or stolen.
Damaged Packages
If your order arrives damaged, please contact us as soon as possible after delivery.
Please provide your order number and clear photographs of the package and damaged product(s) so that we can investigate the issue and determine the appropriate solution.
Cash on Delivery
If Cash on Delivery (COD) is available for your order, please ensure that someone is available at the provided delivery address to receive and pay for the package.
Customers may be contacted by our team or courier to confirm COD orders before dispatch.
Shipping Restrictions
We currently ship to locations within Pakistan, subject to courier availability.
Some remote areas may require additional delivery time or may not be serviceable by our courier partners.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Vendora Mart
Itefaq Street, Chungi No. 6, Bosan Road
Multan, Punjab, Pakistan
Email: vendormart8@gmail.com
We appreciate your business and thank you for choosing Vendora Mart.